Last Updated: 02/04/2026

1. Welcome to Offerova

Welcome to Offerova, an online destination for wall art prints designed to bring character, style, and visual interest to everyday spaces.

These Terms of Service ("Terms") establish the conditions governing your access to and use of our website, https://offerova.shop/, including browsing our collections, placing orders, and interacting with our online services.

Throughout these Terms, "Offerova," "we," "us," and "our" refer to the Offerova online store. "You," "your," and "customer" refer to individuals accessing our website or purchasing our products.

By visiting our website, creating an account, or completing a purchase, you acknowledge that you have read and agree to these Terms and our applicable website policies.

If you do not agree with these conditions, please discontinue using our website.

2. Our Products and Online Store

Offerova specializes in physical wall art prints intended for residential, office, and other interior spaces.

Our website allows customers to explore available artwork, review product information, select applicable options, and purchase products through our online checkout.

We make reasonable efforts to present our collections accurately, including relevant product descriptions, available sizes, materials, prices, and other specifications.

Product availability, designs, and individual options may change as our collection evolves.

Purchases made through Offerova are governed by these Terms and the policies referenced throughout this document.

3. Customer Eligibility and Responsibilities

When using our website or placing an order, you agree to provide accurate, complete, and current information.

You must be legally capable of entering into a purchase agreement or have appropriate authorization from a parent or legal guardian.

Customers are responsible for:

• Providing accurate billing, contact, and shipping information.
• Reviewing product specifications before purchasing.
• Maintaining the confidentiality of any account credentials.
• Using the website only for lawful purposes.
• Notifying Offerova of unauthorized account activity or suspected security concerns.

We may restrict access to accounts involved in fraudulent activity, misuse of our services, or violations of these Terms, subject to applicable law.

4. Product Information and Visual Representation

At Offerova, we recognize that choosing wall art often involves careful consideration of color, dimensions, composition, and how a piece will complement its surroundings.

We aim to provide useful product information to support informed purchasing decisions.

However, certain visual differences may occur due to factors outside our control, including:

• Individual monitor and mobile device display settings.
• Screen brightness, contrast, and color calibration.
• Lighting conditions in the customer's environment.
• Normal variations between digital product previews and physical printed materials.

Minor differences in color appearance do not automatically indicate a defective product.

Customers should review the dimensions, materials, included components, and other specifications stated on each product page before ordering.

Any accessories, frames, decorative objects, or room settings appearing in lifestyle photographs are included only when expressly identified in the product description.

If you need clarification about a particular print before purchasing, our support team can assist with available product information.

5. Pricing and Product Availability

All prices displayed on Offerova are presented in U.S. dollars (USD), unless otherwise indicated.

We strive to maintain accurate pricing and availability information. Nevertheless, occasional errors or technical discrepancies may occur.

Offerova reserves the right to correct inaccurate product information or pricing and to update its catalog without prior notice.

If a material pricing error affects an order, we may contact the customer to explain the issue and provide appropriate options, including cancellation and reimbursement of any amount paid.

Applicable sales taxes and any additional charges will be presented during checkout before the customer completes the purchase.

Product prices may change over time. Changes will not retroactively alter the agreed price of an order that has already been accepted, except as permitted by applicable law or with the customer's agreement.

6. Placing and Confirming Orders

Customers may place orders directly through the checkout process available at https://offerova.shop/.

Before submitting an order, please carefully review your selected products, quantities, shipping address, billing details, and final order total.

Following successful checkout, customers receive appropriate order confirmation information.

We may contact customers when additional information is required to verify an order, confirm delivery details, or resolve a payment-related concern.

Offerova reserves the right to decline or cancel an order when reasonably necessary, including circumstances involving:

• Suspected fraudulent or unauthorized transactions.
• Material errors in product pricing or availability.
• Incomplete or inaccurate information preventing fulfillment.
• Transactions that cannot be successfully verified or authorized.
• Orders that cannot be fulfilled within our stated shipping destinations.

If an order is canceled after payment has been collected, the applicable amount will be refunded to the original payment method.

Submitting an order does not guarantee that an unavailable product can be supplied.

7. Payments and Billing Information

Offerova accepts online payments using the payment methods made available during checkout.

The payment options displayed at checkout represent the methods currently supported for purchases.

Customers must provide accurate and authorized billing information and confirm that they have permission to use their selected payment method.

Payment authorization takes place through the checkout process, subject to the applicable payment provider's verification and security procedures.

If authorization is unsuccessful, the order may not be completed until a valid payment method is provided.

Additional transaction verification, when necessary, may affect the fulfillment process.

Our standard order preparation period of 1–2 business days begins after order confirmation and is separate from payment authorization.

For more information regarding accepted payment methods, transaction processing, billing questions, and refunds, please refer to our Payment Policy.

8. Shipping Destinations and Delivery

Offerova currently ships physical products to customers within the United States.

Shipping Costs

We provide free standard shipping on eligible orders throughout the United States, with no minimum purchase requirement.

Any applicable shipping information will be disclosed during checkout.

Processing and Delivery Estimates

Our standard fulfillment schedule is:

Order Processing: 1–2 business days after order confirmation.

Shipping Transit: 3–5 business days after shipment.

Total Estimated Delivery: 4–7 business days from purchase under normal circumstances.

Business days exclude weekends and applicable public holidays.

These estimates are provided to help customers plan their purchases and should not be interpreted as guaranteed delivery dates.

Shipping Carriers and Tracking

Orders may be transported through established shipping providers, including USPS or UPS, depending on the shipment and available services.

We do not guarantee that a specific carrier will be assigned to every order.

Tracking information is generally provided within 24 hours after shipment.

Orders exceeding $200 may require a signature upon delivery.

Delivery Interruptions

Weather conditions, transportation disruptions, carrier-related delays, and other circumstances outside our reasonable control may affect estimated arrival dates.

Customers are responsible for supplying complete and accurate shipping addresses.

If an order is delayed, damaged during transportation, or appears to be missing, please contact our customer support team for assistance.

Additional details are available in our Shipping Policy.

9. Returns and Return Eligibility

We want customers to understand their purchasing options before and after receiving their artwork.

Offerova accepts eligible return requests made within 30 days of the delivery date.

To qualify under our standard return policy, the returned product must:

• Be unused and remain in its original condition.
• Include its original packaging.
• Include all accessories and components originally supplied.
• Be accompanied by valid proof of purchase.
• Receive return authorization before being shipped back.

Return Authorization Procedure

Customers must contact contact@offerova.shop before sending any product back.

Approved return requests receive a Return Authorization Number (RA#) along with return instructions.

The RA# must be clearly displayed on the outside of the return package.

Offerova provides a prepaid shipping label for approved returns. Customers who follow the supplied return instructions are not charged for approved return shipping.

Packages returned without authorization may require additional verification or processing.

Products Excluded From Standard Returns

The following products are generally excluded from standard change-of-mind returns:

• Personalized products.
• Custom-made products.
• Products expressly identified as final sale or clearance.
• Items damaged by customer misuse or improper handling.

These exclusions do not limit any mandatory rights customers may have regarding defective, damaged, or incorrectly supplied merchandise.

Please consult our Returns & Refund Policy for complete eligibility information and instructions.

10. Exchanges and Replacement Orders

Offerova handles standard exchanges through a return-and-reorder process.

Customers seeking a different product, design, or available option should first contact customer support to request a return of the original item.

The original product must be returned and approved according to our return conditions.

The customer may then place a separate order for the desired replacement product.

Eligible credit from an approved return may be applied toward the replacement purchase, where applicable.

Replacement orders are subject to current product availability and the prices displayed at the time of the new purchase.

For merchandise received damaged, defective, or incorrect, please contact us before starting a standard exchange request so we can review the situation and determine the appropriate resolution.

11. Refund Processing

Refunds for approved returns are issued to the original payment method used for the purchase.

Our return review and refund schedule consists of separate stages.

Return Inspection: After the returned merchandise is received, inspection generally takes 3–5 business days.

Refund Issuance: Following return approval, refunds are issued within 5–7 business days.

Financial Institution Processing: Depending on the payment provider or financial institution, an additional 3–10 business days may be required for the refunded amount to appear in the customer's account.

These periods represent different stages and should not be interpreted as a single processing period.

Offerova does not control the time required by an individual financial institution to post completed refunds.

If you have questions about an approved refund, contact our customer support team with your order information.

12. Damaged, Defective, or Incorrect Products

If a product arrives damaged, appears defective, or differs materially from the item ordered, please notify Offerova as soon as reasonably possible.

To assist our review, customers should provide their order number, a description of the issue, and photographs of the affected item and packaging when available.

Our team will review the information and explain the next steps, which may involve a replacement, return, refund, or another appropriate resolution depending on the circumstances and applicable consumer protection requirements.

Customers should retain the product and its packaging while the issue is being reviewed, when reasonably possible.

Nothing in these Terms excludes or restricts rights or remedies that cannot legally be waived.

13. Custom and Personalized Wall Art

Certain Offerova products may offer customization or personalization if those options are expressly displayed on the applicable product page.

When purchasing such items, customers are responsible for reviewing and accurately submitting any requested design preferences, text, dimensions, or other personalization details.

Personalized and custom-made products are generally not eligible for standard change-of-mind returns.

However, customers retain applicable legal rights when a custom product is defective, damaged, or incorrectly supplied.

Offerova does not guarantee the availability of custom services unless the relevant option is expressly offered on the website.

14. Website Accounts and Security

Some website functions may allow customers to create an account or access previous order information.

If you create an account, you are responsible for protecting your login credentials and taking reasonable measures to prevent unauthorized access.

You agree not to share account access in a manner that compromises the security of our website or other users.

Please notify us if you believe your account has been accessed without authorization.

We may take reasonable steps to protect website integrity, including temporarily restricting suspicious activity while concerns are reviewed.

Account information and related personal data are handled in accordance with our Privacy Policy.

15. Intellectual Property and Website Content

The Offerova website contains materials that may be protected by copyright, trademark, and other intellectual property laws.

Such materials may include website text, product photographs, artwork previews, graphic elements, logos, page layouts, and other creative content.

These materials belong to Offerova, its licensors, or their respective rights holders, as applicable.

Access to our website does not grant visitors ownership of or unrestricted rights to reproduce, distribute, modify, sell, or commercially exploit protected content.

Customers may view and use website information for lawful personal shopping purposes.

Any reproduction or commercial use of protected materials requires permission from the relevant rights holder unless otherwise permitted by law.

Purchasing a physical art print does not automatically transfer copyright or reproduction rights in the underlying artwork.

16. Customer Reviews and Submitted Content

Customers may have opportunities to provide reviews, comments, feedback, or other content through our website or customer service channels.

When submitting content, you agree that your contribution will be truthful, relevant, and respectful of the rights of others.

You must not submit content that is unlawful, misleading, abusive, defamatory, fraudulent, or infringes another person's intellectual property or privacy rights.

By voluntarily submitting a review for public display, you grant Offerova permission to display and reproduce that review in connection with its website and products, subject to applicable law and any permissions governing the submission.

We may moderate or remove content that violates these Terms or applicable law.

Offerova does not guarantee that every submitted review or comment will be published.

17. Acceptable Website Use

Customers and visitors agree not to interfere with the proper operation of the Offerova website.

Prohibited activities include:

• Attempting to obtain unauthorized access to website systems or customer accounts.
• Introducing malicious software or harmful code.
• Using fraudulent payment information or another person's identity without authorization.
• Collecting customer information through unauthorized methods.
• Interfering with checkout functionality or website security.
• Using automated tools in ways that disrupt website performance.
• Engaging in conduct that violates applicable laws or the rights of others.

We reserve the right to take reasonable protective action when website misuse or security threats are identified.

18. Third-Party Technology and Services

Offerova operates an online storefront using WordPress and WooCommerce technology.

Certain website functions, including payment processing, order communications, shipping coordination, and other operational services, may involve third-party providers.

These providers may apply their own terms, privacy practices, and service requirements.

While we aim to provide a reliable shopping experience, we are not responsible for independent third-party websites or services beyond our reasonable control.

Links to external websites may be provided for convenience or informational purposes.

The inclusion of an external link does not necessarily indicate endorsement of that website, its content, or its business practices.

For information concerning personal data and third-party disclosures, please review our Privacy Policy.

19. Website Availability and Information Accuracy

We make reasonable efforts to maintain an accessible, functional, and informative online shopping experience.

However, Offerova cannot guarantee uninterrupted website availability or that every technical issue will be prevented.

Temporary interruptions may occur because of maintenance, software updates, hosting-related issues, network disruptions, or circumstances outside our control.

We may modify website features, update product information, or improve the presentation of our services when reasonably necessary.

Although we work to correct errors when identified, website information may occasionally contain typographical inaccuracies or outdated details.

Any corrections affecting an existing order will be handled in accordance with applicable law and the relevant order terms.

20. Product Use and Care

Customers should use and maintain their wall art prints in a manner appropriate to the materials and specifications described in the applicable product listing.

For general print care, avoid unnecessary moisture, excessive handling, abrasive cleaning products, and prolonged exposure to direct sunlight where these conditions may affect the printed surface.

Artwork should be displayed using mounting or framing methods appropriate for its size and material.

Any product-specific care or installation instructions supplied with an order should take priority over general recommendations.

Offerova is not responsible for damage resulting from improper handling, installation, or use, except where responsibility cannot lawfully be excluded.

21. Warranties and Disclaimers

Offerova aims to provide accurate product descriptions and fulfill customer orders in accordance with the conditions communicated on our website.

Except for warranties expressly provided or protections required under applicable law, we do not make additional representations or guarantees regarding uninterrupted website operation or outcomes associated with particular decorative uses of our products.

Individual preferences concerning artwork, interior styling, and color coordination are subjective and may differ between customers.

Nothing in these Terms excludes applicable statutory warranties, consumer protection rights, or remedies that cannot legally be restricted.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Offerova will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or its services where such liability may lawfully be excluded.

This limitation does not apply to liabilities that cannot legally be limited or excluded.

Offerova remains responsible for meeting its applicable obligations concerning valid orders, consumer rights, and legally required remedies for defective or incorrectly supplied products.

Nothing in these Terms is intended to eliminate or diminish non-waivable customer rights.

23. Privacy and Personal Information

The privacy of customer information is an important part of operating our online store.

When customers browse Offerova, create accounts, place orders, or contact our support team, certain personal information may be collected and processed to support the shopping experience.

Our Privacy Policy describes the categories of information collected, how information is used, relevant disclosures, available privacy choices, and other data-handling practices.

By using our website, you acknowledge that personal information may be processed as described in the applicable Privacy Policy, subject to relevant legal requirements.

24. Governing Law and Dispute Resolution

These Terms are governed by applicable laws of the United States and, where relevant, the State of Kentucky, subject to mandatory consumer protection laws and applicable conflict-of-law principles.

If a concern arises relating to an order, product, or website service, customers are encouraged to contact Offerova first so that our team can review the circumstances and seek an appropriate resolution.

Customers may reach us through the official contact details provided below.

Nothing in these Terms prevents customers from exercising statutory rights or pursuing remedies available under applicable law.

Any legal proceedings will be handled by a court or other authority with jurisdiction under applicable law.

25. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or separated to the extent legally necessary.

The remaining provisions will continue in effect insofar as permitted by law.

The invalidity of one section does not automatically invalidate the entire agreement.

26. Changes to These Terms

Offerova may revise these Terms periodically to reflect changes in website functionality, business operations, applicable legal requirements, or customer service procedures.

Updated Terms will be published on this page with an appropriate revision date.

Changes will apply prospectively, except where otherwise required by law or validly agreed with the customer.

Terms applicable to an accepted purchase will not be retroactively changed in a manner that unlawfully reduces the customer's rights.

We encourage customers to review this page periodically to remain informed of the conditions governing website use.

27. Customer Support and Contact Information

If you have questions about these Terms, a recent purchase, product details, shipping, returns, refunds, or any other aspect of your shopping experience, the Offerova support team is available to assist.

We aim to respond to customer inquiries within one business day. Responses may occasionally take longer during periods of increased demand, weekends, or public holidays.

For order-related questions, please include your order number and a brief explanation of your request so we can assist efficiently.

Offerova — Customer Support

Website: https://offerova.shop/

Email: contact@offerova.shop

Phone: +1 859 742 9042

Business Address:
3379 Blackberry Dr
Erlanger, KY 41018
United States

Thank you for choosing Offerova. We are committed to making the experience of discovering, purchasing, and enjoying wall art clear, dependable, and thoughtfully supported.