Last Updated: 02/04/2026

1. Shipping at Offerova

At Offerova, we understand that choosing wall art is only part of the experience. Receiving your selected prints safely, conveniently, and with clear delivery expectations matters just as much.

Our shipping process is designed to provide customers across the United States with straightforward delivery information, dependable order handling, and accessible assistance throughout the fulfillment process.

This Shipping Policy explains where we deliver, how shipping costs are calculated, our order processing and transit estimates, tracking procedures, and what to do if a shipment is delayed, damaged, or missing.

This policy applies to physical wall art prints purchased through our official website, https://offerova.shop/.

By placing an order, you acknowledge the shipping conditions described below.

2. Shipping Destinations

Offerova currently provides shipping services within the United States only.

Customers must provide a valid and complete U.S. delivery address during checkout.

We do not currently offer international shipping outside the United States.

Shipping availability for a particular address is determined during checkout. If an address cannot be serviced through our available delivery arrangements, the order may not be eligible for fulfillment.

We recommend confirming that your delivery address is accurate before submitting your purchase.

3. Free Standard Shipping

Offerova offers free standard shipping throughout the United States for eligible orders, with no minimum purchase requirement.

This means that eligible purchases qualify for complimentary standard delivery regardless of the number of products ordered or the total purchase value.

Our standard shipping conditions include:

• Shipping destination: United States.
• Standard shipping cost: Free for eligible orders.
• Minimum purchase: None.
• Order processing: 1–2 business days.
• Shipping transit: 3–5 business days.
• Total estimated delivery: 4–7 business days from purchase.

Any applicable shipping information is presented during checkout before an order is finalized.

Free standard shipping does not remove applicable sales taxes or other charges that must legally be collected and disclosed during checkout.

4. Order Processing and Handling

Once an order has been successfully placed and confirmed, Offerova begins the fulfillment process.

Our standard order processing and handling period is 1–2 business days after order confirmation.

During this stage, an order may undergo verification, preparation, and packaging before being transferred to the delivery carrier.

Order processing is separate from shipping transit time.

Business days exclude Saturdays, Sundays, and applicable public holidays.

For example, an order placed near a weekend or public holiday may begin processing on the next applicable business day.

In certain circumstances, an order may require additional verification or clarification before fulfillment can proceed.

If a material issue affects our ability to process your order, we may contact you using the information provided during checkout.

We encourage customers to monitor their order communications and promptly respond to any requests for necessary information.

5. Shipping Transit and Estimated Delivery

After processing is complete and the order has been shipped, standard transit generally takes 3–5 business days.

Under normal circumstances, customers can expect a total estimated delivery period of 4–7 business days from the purchase date.

For clarity, our standard delivery schedule is:

These estimates are based on normal order processing and standard carrier operations.

The total delivery estimate includes both order preparation and shipping transit.

Delivery estimates are not guaranteed arrival dates.

Actual arrival times may vary due to weather conditions, carrier operations, transportation disruptions, address-related issues, and other circumstances outside our reasonable control.

Offerova makes reasonable efforts to coordinate timely fulfillment and provide assistance when unexpected delivery concerns arise.

6. Shipping Carriers

Offerova works with available delivery providers to transport orders to their destinations.

Depending on the shipment and service availability, carriers may include:

• United States Postal Service (USPS).
• United Parcel Service (UPS).

The carrier assigned to an individual order may vary according to the shipping destination, package characteristics, and available transportation arrangements.

Customers should not assume that a particular carrier will be used for every shipment.

Once an order has been dispatched, the available shipping details will help customers identify the relevant delivery provider and follow the shipment's progress.

Carrier operations, routing, and delivery procedures are managed by the respective transportation provider.

7. Packaging and Protection of Wall Art Prints

Wall art requires appropriate handling during transportation.

Offerova recognizes the importance of protecting printed artwork from unnecessary movement, surface contact, and other conditions that may affect its appearance during shipment.

Packaging arrangements may vary depending on the product's dimensions, material, format, and included components.

Our fulfillment process takes these product characteristics into consideration when preparing orders for shipment.

Customers should handle delivered packages carefully, particularly when unpacking printed artwork.

We recommend inspecting the exterior packaging before opening and checking the contents promptly after delivery.

If the package or artwork appears damaged, please retain the relevant packaging materials and contact our customer support team.

8. Order Tracking and Shipment Notifications

We understand that customers appreciate being able to follow their purchases from shipment to delivery.

Once an order has been dispatched, tracking information is generally provided within 24 hours after shipment.

Tracking details may be communicated through the contact information supplied during checkout.

Depending on the carrier, tracking information may include:

• A tracking or shipment reference number.
• The assigned delivery provider.
• Shipment progress updates.
• An estimated delivery date.
• A delivery confirmation or status notification.

Please note that carrier tracking systems may require some time to display updated information after a package has entered the transportation network.

A temporary absence of tracking activity does not necessarily mean that the shipment has been delayed or lost.

If you have not received expected tracking information or need help locating your shipment details, contact contact@offerova.shop with your order number.

Our team will assist in reviewing the available information.

9. Signature Requirements for Higher-Value Orders

For additional delivery security, orders exceeding $200 may require a signature upon delivery.

A signature requirement is not automatically applied to every order above this amount, but it may be used depending on the shipment and delivery arrangements.

When a signature is required, someone authorized to accept the package should be available at the delivery address.

If a delivery attempt is unsuccessful because no authorized recipient is available, the carrier may provide instructions concerning another delivery attempt, package collection, or another available delivery option.

These arrangements are subject to the carrier's procedures.

Customers should review tracking updates and any relevant carrier notifications when a signature requirement applies.

10. Accurate Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully verify:

• Recipient's full name.
• Street address and building number.
• Apartment, suite, or unit number, when applicable.
• City and state.
• ZIP code.
• Contact information necessary for delivery.

Incorrect or incomplete address information may result in shipment delays, unsuccessful delivery attempts, or a package being returned.

Address Corrections

If you discover an address error after placing an order, please contact us as soon as possible at contact@offerova.shop.

Include your order number and the correct shipping information.

We will review whether the address can be updated based on the order's fulfillment status.

Address changes cannot be guaranteed after an order has been processed or transferred to the shipping carrier.

If a shipment is already in transit, the ability to correct or redirect the package may depend on the carrier's available services.

We encourage customers to review all checkout information before completing their purchases.

11. Shipping Delays and Unexpected Interruptions

Although Offerova follows established processing and delivery estimates, transportation may occasionally be affected by circumstances outside normal operations.

Potential causes of shipping delays include:

• Severe weather conditions.
• Carrier transportation disruptions.
• Public holidays and seasonal shipping demand.
• Unexpected logistics interruptions.
• Incomplete or incorrect delivery addresses.
• Delivery access restrictions.
• Additional order or transaction verification.
• Other circumstances outside our reasonable control.

These situations may affect the original estimated delivery date.

If a shipment appears delayed, we recommend checking the most recent carrier tracking information.

If the available tracking information does not explain the situation, our customer support team can help review the shipment status.

We aim to communicate clearly and assist customers in understanding the available next steps.

12. Missing or Unreceived Packages

If your order has not arrived within the expected delivery period, please review the shipment tracking information first.

Occasionally, carrier updates may change during transportation or indicate that a shipment is still moving through the delivery network.

If your package appears missing, contact Offerova with your order details.

To help investigate the concern, please provide:

• Your order number.
• The name associated with the purchase.
• Your delivery address.
• The tracking number, if available.
• A brief description of the issue.

Our support team will review the available shipment information and, when appropriate, coordinate with the delivery provider to investigate.

Packages Marked as Delivered

If tracking indicates that a package has been delivered but you have not received it, we recommend checking the delivery location and reviewing any available carrier delivery details.

You may also check whether the package was accepted by another authorized recipient at the delivery address.

If the package remains unlocated, contact our support team so we can review the circumstances.

Any appropriate resolution will depend on the findings and applicable consumer protection requirements.

13. Damaged Packages or Products

We want customers to receive their wall art prints in the condition described at the time of purchase.

If an order arrives with visible shipping damage or the artwork inside appears damaged, please contact us as soon as reasonably possible.

When reporting damage, include:

• Your order number.
• A description of the damage.
• Photographs of the affected product, when available.
• Photographs of the shipping package, when available.
• Any other relevant delivery information.

Please retain the product and its original packaging while the issue is being reviewed, when reasonably possible.

Our team will evaluate the circumstances and provide instructions concerning the appropriate next steps.

Depending on the situation and applicable customer rights, resolutions may include replacement, return, refund, or another suitable remedy.

Customers are not required to accept damaged or defective merchandise in circumstances where applicable law provides a right to a remedy.

For more information, please refer to our Returns & Refund Policy.

14. Incorrect or Incomplete Deliveries

If you receive the wrong wall art print, an incorrect product variation, or a shipment that does not contain all items included in your confirmed purchase, please notify our customer support team.

Provide your order number, a description of the discrepancy, and relevant photographs if available.

We will review the original order information and the details of the delivered merchandise.

When an error is confirmed, our team will explain the appropriate correction process.

Possible resolutions may include supplying missing or correct merchandise, arranging an authorized return, or providing an applicable refund.

Customers should not independently return incorrectly supplied products without first obtaining instructions from Offerova.

15. Multiple Products in One Order

Customers may purchase more than one wall art print in a single transaction.

Depending on product characteristics and fulfillment arrangements, an order containing multiple items may be shipped in more than one package.

When multiple shipments are necessary, delivery and tracking details may differ between packages.

The shipment of one package does not necessarily indicate that all items in an order have been delivered.

Our standard processing and delivery estimates remain 1–2 business days for handling, 3–5 business days for transit, and 4–7 business days total under normal circumstances.

If you receive only part of your order and cannot identify the status of the remaining items, please contact our customer support team for assistance.

16. Undeliverable or Returned Shipments

A package may occasionally be returned to the sender because delivery could not be completed.

Possible circumstances include:

• An incomplete or incorrect address.
• An unavailable recipient where delivery requires acceptance.
• Repeated unsuccessful delivery attempts.
• Delivery restrictions imposed by the carrier.
• A shipment that was not collected when required.

If an order is returned as undeliverable, please contact Offerova.

Our team will review the available delivery information and determine the appropriate next steps, taking into account the reason for the return and applicable customer rights.

Any potential reshipment arrangements or refund options will be explained to the customer before further action is taken.

We do not automatically guarantee redelivery when the original shipping information was inaccurate.

17. Returns and Shipping Labels

If you wish to return a product after delivery, Offerova offers a 30-day return window for eligible merchandise.

Customers must contact our support team before shipping an item back.

Approved return requests receive a Return Authorization Number (RA#), which must be clearly displayed on the outside of the return package.

Offerova provides a prepaid return shipping label for approved returns.

Customers who follow the supplied instructions do not pay for approved return shipping.

Please do not send merchandise back without prior authorization, as this may interfere with return identification and processing.

Returned merchandise is generally inspected within 3–5 business days after receipt.

Once a return is approved, refunds are issued to the original payment method within 5–7 business days. Financial institutions may require an additional 3–10 business days to display the funds.

For complete eligibility requirements, exclusions, and instructions, consult our Returns & Refund Policy.

18. Customer Support for Shipping Questions

Clear communication is an important part of our customer service approach.

Whether you need help locating a tracking number, understanding a delivery update, correcting an address, or reporting a damaged shipment, Offerova is available to review your request.

Our customer support team aims to respond within one business day.

Response times may occasionally be longer during periods of increased demand, weekends, or public holidays.

For faster assistance, please include your order number and a concise explanation of the issue.

When contacting us about a shipment, any available tracking details or supporting photographs may also be helpful.

19. Updates to This Shipping Policy

Offerova may revise this Shipping Policy when necessary to reflect changes in shipping operations, carrier arrangements, applicable legal requirements, or other relevant service conditions.

Updated information will be published on this page with an appropriate revision date.

Any material changes affecting an existing accepted order will be handled in accordance with the terms applicable to that purchase and relevant consumer protection requirements.

We recommend reviewing the current Shipping Policy before placing an order.

20. Contact Offerova

If you have questions about shipping destinations, free standard delivery, order processing, tracking, estimated arrival dates, or shipment-related concerns, please contact our customer support team using the information below.

Offerova — Shipping and Customer Support

Website: https://offerova.shop/

Email: contact@offerova.shop

Phone: +1 859 742 9042

Business Address:
3379 Blackberry Dr
Erlanger, KY 41018
United States

Our goal at Offerova is to make the journey from selecting your wall art to receiving it at your door as clear and dependable as possible. We are committed to providing transparent delivery information and helpful support throughout your order experience.